We have some exciting news!
The TV/Internet system is about to get some upgrades starting Saturday 12/11/21. A technician has arrived on site and is prepping materials and equipment to begin work this Saturday. The time period for this work to be done is from 10am to 4pm, barring any major issues during installation. There may be periodic TV outages during this timeframe. We do not expect internet outages, but it is possible.
What is going to be done?
All channels will be upgraded from analog signal to digital. This means that if you have a digital-capable TV, your TV channels will come through much clearer and more defined.
What do I do if my TV doesnt get digital signal after the conversion?
First step is to re-scan for channels on your TV. More information here: https://vpractivities.com/cable-and-internet-project/
What is that still doesn’t work?
Contact Skyweb Support at 844-641-9011 to determine if you need a digital converter. These converters will be available free of charge (limit one per household) beginning Monday.
What about the internet?
All TV and internet signals run on the copper wire in the coaxial cable that connects to your modem, just on different frequencies. Converting the TV signals from analog to digital will free up some of the bandwidth that travels through that copper wire, and we estimate that it will help with the internet speeds. Along with the conversion, new equipment will be installed which will help us to make future improvements with internet speed.
We thank you for your patience while we begin the process of upgrading these systems.
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