Palm workers will be working on Victoria Drive and Stratford st trough the day today. Please plan accordingly and use caution when traveling through the area.
Author: Victoria Palms Resort
Resort Pool open for use
🚨 POOL AREA NOTICE
Work on the pool area is still ongoing. For your safety, please refrain from entering the pool area until further notice.
Thank you for your cooperation and understanding!
POOL AREA WORK NOTICE
Pool plumbing and decking work will begin tomorrow and continue through Friday night.
During this time, these gates will remain locked. For your safety, only authorized contract workers will be permitted in the work area.
Please stay clear of the area and do not attempt to enter through the locked gates.
Thank you for your cooperation and understanding!

🚧 Power Washing Notice
We are currently power washing the fence along Thatcher St. Please use caution when walking or driving through the area, as water hoses are currently on the ground.
sign-up sheet available in the kiosk
Good Morning, We will be in the craft center RC races. sign-up sheets for the September 4 Hot Dog Party and the September 17 Resident Appreciation Lunch is available in the kiosk.
Update: shopping cart at the craft center has been replaced with a utility cart.
With heavy -duty locking wheels and better weight distribution the utility cart should be easier to control on the ramp.


Update: Pool walkway
Walkway around the pool, ballroom and main activity entrance have been redone. Please do not walk in these areas as they need to cure until Tuesday.







Resort : Improvement Update
New LED Lighting Installation
We’re excited to share that we are currently upgrading the communities exterior lighting to enhance both the appearance and visibility throughout the property. Our team is in the process of replacing the existing lantern style light fixtures with new modern lbsquare LED fixtures. These lights provide improved lighting while offering a fresh contemporary look that complements our community. Installation has begun along the pathway around the post office and pool entrance over the next couple of weeks work will continue as we move toward the ballroom area and around the entrance of the Activity Building.





Emergency water leak repair
Wednesday Aug. 19th @ 9:45pm
Emergency water leak repair. Water will be shut off in the RV section from lots 2201 to 2446 this will be effected for approximately 2 hrs.
📢 Main Office Closure – Thursday
Please be advised that the Main Office will be closed this Thursday while we complete a phone system upgrade.
We apologize for any inconvenience and appreciate your patience as we work to improve our phone service.
Thank you for your understanding! 📞🔧
📞 PHONE LINE UPDATE — ACTIVITIES OFFICE
We are currently in the process of upgrading phone at the Activities Office.
In the meantime, if you need to contact the Activities Office, please use our temporary phone number:
📱 956-275-8461
Palm tree trimming update
Palm tree trimming is still on going in the resort. Currently they are working in a square, the area from Sheffield to Margaret and from London to Snowden. Please use caution when reveling in these areas as winds can blow palms and prongs in different directions.
Thank you
Billiards – Update:
So far, we have added 12 new bar stools, with a few more still to be completed. We have also installed two new bulletin boards for up to date billiards information. Scheduled for next week four of the tables will be recovered as well.
The plan is to keep updating all of the billiards table covers and replacing the built-in table. We’re excited about these improvements and the fresh new look they will bring to the space.





Palm Tree Trimming – Update
Palm tree trimming is still underway throughout the resort. We are working with a new vendor, and they are continuing to learn the Encore properties and processes for the resorts. Recently, their crew was temporarily reassigned to complete work in different pool areas at other resorts, which caused some delays.
They are expected to be back on schedule starting Monday. We appreciate your patience and understanding, as we know this project has taken longer than originally anticipated. Thank you for your consideration while this important work is completed.


Resort Lighting
Lights around the pickleball area all installed. Including the pathway from the activity center.














Library updates
A fresh coat of paint and rearranging of furniture. We still have a few more upgrades in preparation for the winter season.






Exit gate update
Please be advised that the resort exit gates are currently stuck in the open position due to a mechanical issue
Our contractors have been notified and will be working on the necessary repairs unfortunately, the repair process may take a few days before the gates are fully operational again
To help ensure the safety and security of our community during this time, the Donna police department has been notified and will provided additional patrols in our area until the repairs are complete
We apologize for any inconvenience and appreciate your patience and understanding. We will jeep you updated. 
Palm Tree Trimming Update
Dear Residents,
We are aware of the mess and debris that have resulted from the recent palm tree trimming throughout the resort. We understand your concerns and are actively working with our new palm tree trimming contractor to address these issues and improve the cleanup process.
We appreciate your patience as we work toward a resolution and expect to have this matter corrected as quickly as possible.
If you experience any damage to your property that may be caused during the trimming process, please report it to the Front Office as soon as possible. To help us investigate and resolve any claims, we kindly ask that you include photographs of the damage whenever possible.
Thank you for your understanding and patience as we continue working to maintain and improve our community.
Management