Please be advised that the resort exit gates are currently stuck in the open position due to a mechanical issue

Our contractors have been notified and will be working on the necessary repairs unfortunately, the repair process may take a few days before the gates are fully operational again

To help ensure the safety and security of our community during this time, the Donna police department has been notified and will provided additional patrols in our area until the repairs are complete

We apologize for any inconvenience and appreciate your patience and understanding. We will jeep you updated. 

Dear Residents,

We are aware of the mess and debris that have resulted from the recent palm tree trimming throughout the resort. We understand your concerns and are actively working with our new palm tree trimming contractor to address these issues and improve the cleanup process.

We appreciate your patience as we work toward a resolution and expect to have this matter corrected as quickly as possible.

If you experience any damage to your property that may be caused during the trimming process, please report it to the Front Office as soon as possible. To help us investigate and resolve any claims, we kindly ask that you include photographs of the damage whenever possible.

Thank you for your understanding and patience as we continue working to maintain and improve our community.

Management

Please be advised that the resort and hotel pools and spas will be closed today on Friday, July 10 due to palm tree trimming in those areas. We apologize for any inconvenience and appreciate your understanding. Thank you.

USPS mail returned due to no postage and we do not have a return address to notify residents. If it’s yours please pick up at the front office.

Thank you

Our annual palm tree trimming project begins today, Monday, July 6, throughout the resort.

The project typically takes approximately 3 weeks to complete, weather permitting.

For everyone’s safety, please use extra caution when walking or driving through the resort while crews are working. We also ask that you:

• Secure any lawn ornaments or loose outdoor items.
• Close any open awnings to help prevent possible damage to your property.

We appreciate your patience and cooperation as we work to keep our resort beautiful and well-maintained.

Thank you! 😊

As we continue to do upgrades to the resort the pathway lights in front of the ballroom and around the pickleball areas are being replaced. As of today they have replaced several around the ballroom entrance. This project will continue through the next few days.

Please be vigilant the next few nights as some of these areas may be dark until they are fully replaced.

Thank you for your patience.

Exciting news !! We will be installing a mini split tomorrow Friday June 19th.

In preparation for the work we will be closing the laundry today Thursday June 18th at 3pm.

Work should be completed end of day Friday.

Thank you for your patience as we work to improve our laundromat.

Residents
As a reminder the trash and brush pick-up takes place every Monday between 7:00 AM and
10:00 AM. This includes regular household garbage as well as yard brush.
For residents who maintain their own yards, please ensure that all clippings and brush are properly placed out for pickup within this timeframe.

Contractor Guidelines:

• Lawn care or landscaping contractors are responsible for removing all clippings, brush, and debris generated from their work.
• Contractors are NOT permitted to use the resort’s trash containers, as their services should include hauling away their own waste.
  

Thank you for helping keep our community clean and well-maintained!
— Management

Dear Residents,

We are pleased to inform you that the HVAC system has been recently replaced and is now fully operational. The system has been set to maintain a consistent temperature of 74°F, as recommended by the installation professionals to ensure optimal performance, efficiency, and comfort throughout the community.

At this time, we kindly ask all residents not to adjust the thermostats. The system is centrally managed, and changes to individual settings may disrupt the balance and efficiency of the entire system.

If you are experiencing any concerns regarding temperature or comfort, please contact activity office or main office, and we will be happy to assist you.

We appreciate your cooperation and understanding as we work to maintain a comfortable environment for everyone.

Sincerely,
Management

Due to severe weather conditions and the forecast of continued rainfall over the next several days, the Neighborhood Watch Meeting originally scheduled for June 15 has been rescheduled to Tuesday, July 7 at 10:00 AM in the Ballroom.

The safety of our residents is our top priority. Please stay safe, use caution when traveling, and plan accordingly for the current weather conditions.

We appreciate your understanding and look forward to seeing everyone on July 7 as we come together to discuss ways to keep our community safe and informed.

Stay safe and take care,
Victoria Palms Management & Activities Team

Saturday June 13 to Thursday June 18

Inclement Weather Notice – Residents

As we prepare for expected heavy downpours over the next few days, please take a moment to review the following reminders to help keep our community safe and functioning smoothly:

• Stay informed by monitoring local weather updates.
• Keep trash, debris, and brush away from curbs to allow proper drainage.
• If you trim trees or bushes, please keep all cuttings on your yard and not in the streets.
• Be prepared for possible power outages.
• Use caution and plan ahead for potential street flooding, especially if your area is prone to it.

Thank you for your cooperation and for helping keep our community safe. Stay prepared.

https://www.krgv.com/weather

Join us for a special Baby Shower benefiting the children of Sunny Glen Children’s Home!

📅 June 17
🕑 2:00 PM – 4:00 PM
📍 Ballroom

🎉 Enjoy an afternoon of games, snacks, and fun while supporting a great cause.

🎁 Suggested donation items:

• Diapers
• Lotions
• Baby Powder
• Shampoo

📝 Sign-up deadline: June 14

Your generosity can make a meaningful difference in the lives of children in need. We hope to see you there! 💛💙

#SunnyGlenChildrensHome #BabyShower #CommunityGiving #VictoriaPalms #MakingADifference

Join us for a special Baby Shower benefiting the children of Sunny Glen Children’s Home!

📅 June 17
🕑 2:00 PM – 4:00 PM
📍 Ballroom

🎉 Enjoy an afternoon of games, snacks, and fun while supporting a great cause.

🎁 Suggested donation items:

• Diapers
• Lotions
• Baby Powder
• Shampoo

📝 Sign-up deadline: June 14

Your generosity can make a meaningful difference in the lives of children in need. We hope to see you there! 💛💙

#SunnyGlenChildrensHome #BabyShower #CommunityGiving #VictoriaPalms #MakingADifference

Thank you to everyone who took the time to participate in the recent vote regarding the installation of speed bumps on Castle St. & Royal St.

After counting all submissions, the great majority of residents voted NO to installing speed bumps.

We appreciate the community’s involvement and feedback on this matter. Your voices help guide decisions that impact our neighborhood. If you have any questions or continued concerns about traffic safety, please feel free to reach out to the office.

Thank you again for your participation! ✅

Please plan on accessing the resort from the hotel side entrance on Wednesday, June 3, and Thursday, June 4, as contractors will be working on the speed bumps during those days.

As an alternative, residents and guests may also use the front office exit to enter and leave the resort.

We appreciate your patience and cooperation while these improvements are being completed.

Thank you! 🚧😊

Good morning everyone, and happy Monday!

You may have noticed that our internet service has been intermittent lately. Spectrum is currently on-site working on upgrades to our internet and cable infrastructure to improve service reliability.

We appreciate your patience and understanding while this work is being completed. Thank you, and have a wonderful day!