Freeze Warning tonight 1/20 – Office hours, emergency procedures etc

Please be advised, there is winter storm warning in effect starting this evening through tomorrow. Staffing may be limited based on driving conditions. For this reason, we are making the following adjustments:

Our offices (Main Office and Activities) will be open tomorrow (Friday) from 10am to 2pm.

Maintenance staff will be onsite and available for any outages or issues during normal scheduled hours and on-call after hours.

Mailroom will operate normal hours, however it is possible that service will be delayed, dependant on when the USPS delivers to the resort.

Please contact resident activity leaders to find out the status of individual activities.

At this time, our Friday night dance is still scheduled. We will update you if the performers need to postpone.

EMERGENCY PROCEDURES

In case of life threatening emergency, your first call should be to 911. Your second call should be to the gate staff at 956-532-5832. In all cases, please remember to to give your name, street name and site number

All other emergencies during office hours: Contact the main office at 956-464-7801

All other emergencies after hours: Contact the Gate Staff at 956-532-5832 and they will contact the appropriate staff members

Please do not use Facebook, Messenger or other social media channels to report emergencies or issues, as these are not monitored 24/7.