Friendly reminder about site modifications

We recently had a situation where a resident wanted to replace a dead bush on their site. Upon digging, they cut a power line to security lighting near their site, resulting in damage to company property and the possibility of a very dangerous situation for the resident. They did not submit a site modification form and had no authorization to do so.

Please be advised, any and all changes to the physical state of your site, as well as appearance modifications to your home, require an approved site modification form on file BEFORE you can schedule or begin work. If your modification requires digging or installation of a permanent structure such as a shed or concrete, please dial 811 to have your utilities marked off. This will give you a better idea of location availability for your proposed modification.

In accordance with your lease and/or policy handbook, any damages to company property caused by unapproved work will be the responsibility of the leaseholder/renter.

Please refer to your lease and policy handbook for further detail. More information can be found at the link below as well as your policy handbook, pages 49, 56 and 57.

Thank you for following resort policies and keeping Victoria Palms beautiful!