Friendly reminder: Gate remotes

Victoria Palms Resort

Good morning all! Just a quick note to remind everyone about gate remotes and the policies regarding them…

Residents and seasonal customers do not need a gate remote to enter the main gate of Victoria Palms. The purchase or rental of gate remotes are optional. Gate attendants are on shift 24/7 and in the cases where the gate is closed and/or they are on patrol, entry is still available via the keypad and access code.

In recent years, gate access security has been a high priority for residents. Because of this, we upgraded the remote system and re-registered all remotes in the resort back in 2020. In many cases, older remotes that no longer worked with our gate system were replaced with brand new ones at no additional cost to owners.

Taking this into consideration, please keep the following in mind:

  • Gate remotes are available for rent to seasonal residents staying with us at least 30 days. These may be rented at the Main Office and require a deposit. All rented remotes must be returned to the Main Office prior to final departure from the resort. The deposit credit can be refunded in full or applied to any outstanding balance. Failure to return your clicker will result in forfeiture of your deposit and the remotes will be deactivated. For security purposes, you will not be able to use them for future stays nor will they be reprogrammed upon your return.
  • Annual residents may purchase remotes to keep for the duration of their residency
  • Remote should be transferred to the new owner in the event the home is sold. If you retain your remote after you have moved out of the resort, it will be deactivated for security purposes.
  • Once purchased, remotes will not be refunded or exchanged after 30 days.
  • Battery replacement is the responsibility of the owner.
  • To maintain integrity of the system, no more than 3 remotes will be issued per site. There are small handful of residents who have more than 3. These are currently grandfathered but will not be reprogrammed or replaced once they no longer function.
  • Under no circumstances will remotes codes be programmed into a vehicle or any other third party transmitter.

For further information, please reference page 16 of the most current Handbook