Please be advised, Texas Gas is on site to repair a gas line by the small laundry. This emergency shut-off and repair will affect the area by the small laundry and the vicinity of the hotel for the nex 3-4 hours. Thank you for your patience while this repair is completed.

Please be advised, the pine tree crew is scheduled to finish cutting pines on Kingston Ave today, and moving to the cross streets of Dover and Princeton as well as VP Drive. They are averaging 6-8 trees a day, however high winds may cause them to delay or temporarily move on to a nearby tree that is in a clearer surrounding.

For those who haven’t had a chance to see the process, one crew is cutting down the trees and another crew comes after to pick up the trunks and brush, usually within 24-48 hours. Please be cautious around areas where the crew is working.

If you have any questions about this project, please feel free to email management at victoriapalms_mgr@equitylifestyle.com  Please click the link below to see a map of all the pine trees in the resort.

Please be advised, the pine tree crew is currently working on Kingston Ave, working their way south and west. They are averaging 6-8 trees a day, however high winds may cause them to delay or temporarily move on to a nearby tree that is in a clearer surrounding.

For those who haven’t had a chance to see the process, one crew is cutting down the trees and another crew comes after to pick up the trunks and brush, usually within 24-48 hours. Please be cautious around areas where the crew is working.

If you have any questions about this project, please feel free to email management at victoriapalms_mgr@equitylifestyle.com Please click the link below to see a map of all the pine trees in the resort.

Good morning all!

Work on cutting down the pine trees continues this week. For those who haven’t had a chance to see the process, one crew is cutting down the trees and another crew comes after to pick up the trunks and brush. Please be cautious around areas where the crew is working. Currently they have completed the hotel/pool/ballroom area and northernmost section of the resort. They continue today and are working their way south from the VP Boulevard. So far they have cut approx 19 pine trees.

If you have any questions about this project, please feel free to email management at victoriapalms_mgr@equitylifestyle.com

Thank you for your patience while we work to complete this important project.

The USPS has not delivered mail yet today. Please be advised that this will affect mail distribution to your boxes. Thank you for your patience while we await delivery.

Please be advised, AEP power company will be repairing a transformer in the manufactured home section of the resort today from 9am to approx 1pm. Power will be out in all or most of the manufactured home section during this time. They have committed to restore service as quickly as they can. Thank you for your patience while the electrical provider performs this necessary repair.

If you weren’t able to take advantage of our two previous brush pickups, not to worry! A crew will be coming back one last time tomorrow, Friday Apr 23rd to pick up dead brush from the lots. Please make sure to leave the pile on the corner of your lawn or drive way (not in the street) by 10am tomorrow morning. Thank you for doing your part to keep Victoria Palms the most beautiful resort in the Valley!

Please be advised, AEP power company has just informed us that they will be repairing a transformer in the manufactured home section of the resort tomorrow, April 23rd from 9am to approx 1pm. Power will be out in all or most of the manufactured home section during that time. They have committed to restore service as quickly as they can. Thank you for your patience while the electrical provider performs this necessary repair.

Please be advised, water will be shut off tomorrow (Apr 21st) from 10AM to 12 Noon for repair work. This will affect the entire manufactured home section and possibly the rest of the resort. Thank you for your patience during this time.

Please be advised, a work crew will begin tomorrow, April 21st, cutting down the pine trees in the Resort and Hotel. The crew will begin on the north end of the property and work their way south. The pines will be cut down to the stump and hauled away. Please assist us in keeping the resort beautiful by bagging any leftover pine needles on your lot and leave them on the curb for the usual Monday pickups.

This project may take up to two weeks, depending on weather and accessibility. Please be cautious around areas where the crew is working. If you have any questions about this project, please feel free to email me at victoriapalms_mgr@equitylifestyle.com

Thank you for your patience while we work to complete this important project.

Thank you to the residents who reached out to management regarding the health of the pine trees in the resort. We have taken your feedback under serious consideration and will be working with a contractor to remove all pines in the resort. We expect to begin this work within the next 7-10 days and will send out more updates as they become available. Thank you for your patience while we have worked to evaluate the condition of all landscape affected by the freeze.

Happy Friday Residents:

Just a friendly reminder that certain machines in the fitness center have been closed since we opened this venue to ensure we maintain social distancing guidelines. If there is a certain machine you require during this time please let the office know and we can see how we can accommodate this request.

In the continued interest of the health of our guests and employees we continue to follow the recommendations of the CDC regarding COVID-19. Your safety is priority one for us.

This week it was reported that some of these closed machines have been tampered with and/or reconnected in an attempt to use them. We ask that you please do not remove caution tape and/or tamper with any equipment that’s is sectioned off as it may present a safety hazard for you as well as others attempting to utilize these machines.

We appreciate everyone’s cooperation in following these guidelines as they will help us keep the resort amenities open for all to continue to enjoy.

The USPS has not delivered mail yet today. Please be advised that this will affect mail distribution to your boxes. Thank you for your patience while we await delivery.

Please be advised, a Skyweb tech will be back in the resort this afternoon to complete repairs to a portion of the cable/internet system that was previously damaged. The work will begin at approximately 1pm. At that time, residents west of VP Dr and north of VP Blvd can expect TV and Internet outages that should last no longer than an hour.

The USPS has not delivered mail yet today. Please be advised that this will affect mail distribution to your boxes. Resort Management has reached out directly to the Donna Post Office to ask what is the reason for the recent delays. The Postmasters response is that they are understaffed and are working to get the newly-vacated position replaced. They hope to fill this position as soon as possible.

Thank you for your patience while we await their delivery.

Good morning all!

If you didn’t have a chance to have your dead brush picked up, no worries! The contractor will be back again this Friday Apr. 16th! As mentioned previously, please make sure to have your brush piled on the curb and not in the gutters and curb drains to minimize any possible interference of drain flow.

Once again, thank you to everyone for doing their part in keeping this a beautiful place to live!

The USPS has not delivered mail yet today. Please be advised that this will affect mail distribution to your boxes. Thank you for your patience while we await delivery.

Good morning all!

Thank you for your patience while we have taken some time to monitor the landscaping within the resort. Much of what we thought was dead has shown new growth and we are very happy to see that not all was lost to the freeze. Our staff has been working to keep up with all of the dead brush produced by the freeze, but it has proven to be quite a task. One of our staff members (along with some wonderful residents) has already done many projects in the smaller accent areas and remaining maintenance staff has begun working on larger bushes and hedges as well. There is still much to be done.

To help with this monumental task, we have scheduled a dedicated brush pickup this Friday April 9th AND Friday, April 16th. A contractor will be driving the resort and collecting dead brush at all the sites. Thank you to everyone who has taken the time to maintain their sites by trimming and cutting dead foliage.

On a related note, rainy season is almost upon us. Please make sure that your loose brush does not overflow into the curb drains, as this affects the flow of drainage in the form of backups, pooling and slower movement of rainwater.

Thank you all for doing your part to keep the resort beautiful!