Please be advised, we will be shutting down the old cable & internet plant on Friday, Sept 8th. On this date, you will no longer be able to use the old cable and internet system at your site. If you have any home system integrations that require internet connection, such as wifi security, etc, please make sure to open your new account with Spectrum prior to this date.

Please also note, during the course of this installation some of the old lines were cut and Spectrum made some temporary fixes to restore your service – this usually resulted in lines laid above ground to a service pole, across a street or even directly to some homes. Now that the new service connections are available ,Spectrum will be removing those temporary lines over the course of the next couple of weeks. This may result in loss of service for small sections of the resort ahead of our end of service cutoff.

Thank you and we hope you enjoy your new service!

Hello all! It has been great to hear all the positive feedback regarding the Spectrum and Texas Gas projects now that they are online. We are happy that many of you have already started to take advantage of these new services.

We have been made aware that there may be pending issues and we are working with the vendors to ensure that they are addressed.

This may include:

• Landscaping issues such as holes not filled, sodding needs, etc
• Connection issues such as the vendors not recognizing your sites as active, etc
• Other issues related to the installation of the new infrastructure

Please report these types of related issues to the front office at 956-464-7801 or email victoriapalms@equitylifestyle.com. Please be as clear and concise as possible and attach pics to your emails if you are able to. We will compile a list of these items and forward them to the respective vendors to address.

Thank you!

Thank you to all who attended the Spectrum Meeting today! We are truly excited to be able to offer this service to you, our valued residents.

As promised, here is the presentation in video and file format. Some of the most common questions asked during the Q&A session were added to this presentation. Please feel free to watch and pause the video as needed or download the file for review.

Exciting news! All major install work has been completed. We will soon be able to begin our service with Spectrum for cable TV and internet! In the next week or two, Spectrum will be activating the services here in the resort! They will then send out a notice with contact info and, at that time, you will be able to call to open an account and order your service. The resort will also be stuffing your mailbox with a flyer as well. Meeting announcement forthcoming!

The following is an update to the notice that was posted here: https://vpractivities.com/2023/07/12/hotel-pool-renovation-7-13-23/

There is a currently a group of approximately 16 soldiers who are staying at the hotel. VP and the hotel have negotiated temporary use of the resort pool – for this group of soldiers only – during the duration of the hotel pool renovation. They will be identified by dated wristbands and subject to all of the rules of the resort pool area.

Please report rule violations or unauthorized guests to the hotel at 956-782-3200 or the gate staff at 956-532-5832.

Thank you for helping us to support our troops.

Please be advised, the hotel pool renovation project begins tomorrow, Thursday July 13th. This renovation is expected to last approximately 3-4 weeks, barring any delays. During this time the area including the hotel pool, spa and bathrooms will be unavailable.

Please avoid this area for the duration of the project. The resort pool, spas and bathrooms will remain available to resort residents only, and access will only be available on the resort side – you will not be able to enter from the ballroom side.

Please report any issues to the main office during normal business hours or to the gate staff after hours. Thank you.

If anyone knows the owner of this trailer, please contact the main office or email jesus_ramirez@equitylifestyle.com. If we are unable to identify it by Monday, July 17th it will be removed from the resort and all related towing/storage fees will be at the customers expense.

Thank you.

Boxes are placed in front of the activity office door and at the hotel lobby.

We want to wish everyone a happy 4th of July holiday as we celebrate our freedom and independence.

Please be advised – all resort offices, including the mailroom window, will be closed on Tuesday July 4th. We will reopen on Weds, July 5th at 10am.

Also, please join us for our 4th of July golf cart parade and pot luck party!

The J-Flo filtration presentation scheduled on July 19th from 10am – 11am has been rescheduled for August 9th 10am -11am.

The Activities Dept. apologizes for the inconvenience.

Thank you.

We are happy to announce that we fully have transitioned over to the Rave Mobile Alert System, as was announced late last year. Swift911 has reached it’s end of life and is no longer functional.

Important note: If you were registered for Swift911 as of April 2023, a new Rave account has already been migrated over to Rave.

If you are a new user please follow the directions below to get registered:

To sign up for this service, please register online using the following link: https://www.getrave.com/login/equityvictoriapalms and click on the “REGISTER” icon at the top of the screen. You will need to provide basic info like your name, address and cell phone number as well as your wireless carrier. Once registered, you can set up your personal preferences for notification delivery. Please note, text messaging is limited to 140 characters, so please consider using the email and voice options to get more detailed messages.