Please be advised, due to the inclement weather, the resort offices will close at the following hours:

Mailroom window: 3pm

Main Office: 2pm

Activities Office: 2pm

Happy Holidays to all!

Please be advised of the following upcoming holiday office closures…

Saturday Dec 24th

Main Office Closed, Mailroom open normal hours

Monday, Dec 26th

All offices closed, including mailroom (USPS Holiday)

Trash pickup moved to Tuesday Dec 27th

Saturday, Dec 31st

Main Office open normal hours, including mailroom

Monday, Jan 2nd

Main Office Open, Activity Office and Mailroom closed (USPS holiday)

Trash Pickup moved to Tuesday Jan 3rd

Monday, Jan 16th

All offices closed, including mailroom (MLK holiday)

Trash Pickup moved to Tuesday, Jan 17th

Please be advised, we are still working to restore service for those who remain without internet. After last weekend’s outage we were able to restore approximately 350 of 500 registered modems. A technician is scheduled to return on Friday 12/23 to continue repairs and adjustments. There may be intermittent service outages during this process.

For those with immediate needs for internet, hot spots are available in many of the public buildings and the computer room hours are available by clicking here: https://vpractivities.com/2022/12/19/update-computer-training-hours/

Thank you for your patience while we work to restore the system to 100% operation.

Hello all!

While we understand that many of you are with very experienced with cold weather, here are just a few reminders as we face possible freeze temperatures this weekend…

• For life threatening emergencies, please call 911 first, then contact the gate at 956-532-5832 to report the situation
• If there is widespread electrical outage throughout the resort, it is HIGHLY encouraged that each individual report it to AEP Texas, the local energy provider. The more outages reported in an area, the faster the possible response. Call 877-373-4858 or report online at https://www.aeptexas.com/outages/report/
• The White House, on the corner of Donna and Plymouth, serves as a temporary kitchen to cook hot meals in the event of emergency. If the power is out in this area of the resort, a back-up generator is in place to provide temporary power to this building.

We hope that this helps in preparation for this weekend and we hope everyone has a Happy Holiday and a very Merry Christmas! Stay safe and stay warm!

Please be advised, a technician is on site today reviewing the cable/internet system and making adjustments. This may result in intermittent outages throughout the day. Thank you for your patience.

Please be advised, the USPS delivered mail and packages late at approximately 10:30am today. This has affected sorting and availability of your mail and packages. Every effort is being made to have all packages sorted and ready as soon as possible… Please be patient with mail staff as they try to overcome this delayed delivery.

Thank you.