Storm Recovery update #3

Happy Monday morning to all! Recovery after the storm continues as the additional storm this past Saturday caused delays in brush collection over the weekend. Contractors will be in and out of the resort this week to cut up downed branches and collect brush. They will also be working on repairing damages to fencing and other public areas affected by the storms. Thank you to all of those who have already begun cleaning up their sites and cutting fallen branches, picking up fallen debris and trash, etc.

Friendly reminder: Please do not mix your household trash with these piles of brush, as the contractor will not take them. As of April 1st, trash pickup changed to our usual off-season schedule of Mondays only. The trash compactor by the Activities office is available if you need to dispose of household trash between pickups.

More info can be found on our previous storm update here: https://vpractivities.com/2021/05/13/storm-recovery-update-2/

As always thank you for your patience during this recovery effort. If you have any questions at all about this process, please contact the main office or email management at victoriapalms_mgr@equitylifestyle.com

Thank you.

Today’s rains

Our dedicated maintenance supervisor, Rafael has just checked all drains in the resort to make sure they are clear and flowing. Please be safe as the rain showers pass through the area and try avoid going outside if possible.

Social media such as Facebook and Messenger is not monitored 24/7, so for non-life threatening emergencies please contact the gate staff at 956-532-5832 and they will disseminate the info to the proper staff. We are here for you. For life threatening emergencies, please call 911.

Thank you, and stay safe and dry.

In honor of…

We have raised the large United States flag at the Activity building in honor of Armed Forces Day as well as Peace Officers Memorial Day, which both fall on Saturday May 15th this year. We do this to salute our Armed Forces as well as honor all Peace Officers who have given their lives in the line of duty.

The boulevard lights will be changed to red tomorrow night through the weekend. Also to honor these two groups, #WeWearRed tomorrow, Friday the 14th. We invite all residents who would like to honor wear these heroes to wear red tomorrow as well. We also invite you share pictures of yourselves wearing red on social media, with the hashtag #WeWearRed

Storm recovery update #2

Recovery after the storm continues. Contractors will be in and out of the resort today and in the coming week to cut up downed branches and collect brush and debris. This will take time, as many sites were affected by the storm. Thank you to all of those who have already begun cleaning up their sites and cutting fallen branches, picking up fallen debris and trash, etc.

Friendly reminder: Please do not block the gutters and curb drains with piles of brush and debris, as more rain is expected through the weekend and we need to maintain proper drain flow. Rather, if you have a contractor coming in to do repair work for you, please ask them to haul away their trash and debris. If you do not have a contractor doing repair work, please pile it on the edge of your lawn or driveway for collection by staff or contractor.

Downed light poles in the resort have been reported to AEP for repair/replacement. This may take some time, as AEP’s main priority right now is to restore power to those who lost it in the region. Please be cautious around these poles until AEP has repaired them.

There are a few perimeter fences and walls that were damaged, and these are also a priority for our staff and contractors to repair.

VP office staff have contacted all residents whose sites were observed to have damage, however, if you are aware of damages to your neighbors and friends sites, please consider giving them a call as well. Our community thrives upon our friendliness and ability to be good neighbors. We have already seen many wonderful examples of this since the storm passed.

As always thank you for your patience during this recovery effort. If you have any questions at all about this process, please contact the main office or email management at victoriapalms_mgr@equitylifestyle.com

Thank you.

Storm damage and debris

Please be cautious when out and about today, as last night’s storm caused damage in various places throughout the resort. Maintenance staff has begun cleanup efforts and contractors are en route to fix damages to the public spaces. The White House will be available today if needed.

More rain is expected throughout the day, however wind gusts are not expected to be as strong as last night.

Please be safe out there today.

Expected Rain Preparations

In anticipation of this weeks expected rains, the drains in the resort have been inspected and cleared by our Maintenance staff. They will also be on call should any backups occur. Facebook, Messenger and other social media is not monitored by staff 24/7, so please report any emergency issues to the Gate Staff on site at 956-532-5832 and they will disseminate the message to the appropriate on-call staff. We are here for you.

Please see below for pictures of the drains, as of this afternoon.

Activities Update!

Exciting news!  After a difficult season, we are extending our Activities calendar to continue through the off season.  Please be on the lookout for event flyers for sip and dips at the pool, happy hours in the ballroom, upcoming holiday events and much, much more!


We also want to remind you that, as always, any resident can organize their own events in the public spaces so long as the proper documentation is completed and vetted for approval in advance by management – subject to availability.  Please contact the Activity Department at 956-782-3263 for more information on what is required to do so.

  
And last, but not least, CARD GAMES are now being allowed in our buildings!  As with any indoor activities, please keep in mind that all posted safety requirements and room occupancies are still in effect.  You may want to temporarily consider moving your activity or event to a larger room or space in the resort until room occupancies go back to normal.  Please let us know what we can do to help you.

We are excited to share this info with you and look forward to hearing from you!

Stray Cat Reminder

Just a friendly reminder for all residents: Please do not feed stray/feral cats in the Resort. It is a violation of Resort Policy to feed any stray animals, on your site or on any other site. Please respect others in the Resort and do not feed animals on other residents sites.

While a small amount of feral cats are good for the ecosystem of the Resort, there must be a balance. Uncontrolled feeding of a stray animal, cat or otherwise, creates an imbalance.

There is dedicated group of residents in the resort who help manage this balance and take the time to feed them in specific areas of the Resort for the purposes of catching them and spaying/neutering them, clipping an ear for identification and tracking purposes, as well as finding homes for them when the population gets too large. If you are not a part of this group, please do not feed stray animals.

If you would like to know more about how this balance is achieved, please contact vpstraycats@gmail.com for more info. Thank you for your attention to this matter.

Happy Mother’s Day!

We wanted to kick off the Mother’s Day weekend a little early by wishing a Happy Mothers Day to all of the wonderful mommas of Victoria Palms! We hope you have a wonderful weekend and we thank you for all you have done and all you still do!

Also in honor of all of the Mothers of Victoria Palms, we would like to take this time to introduce our new “special occasion” staff shirts. The time to honor all mothers is truly a very special occasion and #WeWearRed in your honor!

Cristina, Jeannine and Joann – Main Office
Joanna – Mailroom
Donna – Activity Director
Rocky Ramirez, Resort Manager

Resort-wide water shutoff 5/7/21

Please be advised, there will be a resort-wide water shutoff from 10am to 12 noon on Friday, May 7th to repair multiple valves within the resort. Thank you for your patience while we continue to make improvements and repairs to our water distribution systems.

Emergency Gas line repair 5/6/21

Texas Gas is on site repairing a gas line by the small laundry. This will affect the small laundry and pool heaters as the gas will be shut off in those areas for the next 4-5 hours, approximately. Please be advised the pool will remain open, but the water will drop temperature while the heaters are off and the repair is completed. Thank you for your patience while this emergency repair is completed.

RC Drag Race Event pics

This past Saturday, Victoria Palms held its first RC drag race event, which was a great success!. While RC drag racing is very popular in the Valley, our resort has been one of the first to host this kind of event. It was organized by a pair of wonderful residents, Jamie and Sheri Gideon and was sponsored by our local RC experts, New Sun Racing. Concession was available and prizes were awarded to all of the winners. We love working with residents and sponsors to make fun events like this happen and we truly appreciate all the efforts that were made.

If you are interested in getting into the RC hobby, please consider attending the RC swap meet that will be held Saturday, May 15th. Read more about it here: https://vpractivities.com/2021/05/04/rc-swap-meet/

Pine Tree Update #11

We’ve come to the end! The last pine has been cut today and all cut piles are scheduled to be removed no later than Friday, 5.7.21. Please be cautious around areas where the crew is working and the piles of pine tree pieces that have been cut. Resort Management will be working with the contractor for the rest of the week to verify any other related work that needs to be done such as filling a couple ruts made by the lift, replacing a couple broken landscape timbers and patching a small piece of concrete.

Thank you for your patience while we completed this very important project. If you have any questions about this project, please feel free to email management at victoriapalms_mgr@equitylifestyle.com

Mail Delivery 5.4.21

The USPS has not delivered mail yet today. They continue to have staffing issues that are affecting delivery. Please be advised that this will, in turn, affect mail distribution to your boxes. Thank you for your patience while we await delivery.

Pine Tree Update #10

Cutting continues today on Margaret Dr and will continue West. Work slowed down yesterday, as the contractor had to take their time with some pines in difficult locations.

For those who haven’t had a chance to see the process, one crew is cutting down the trees and another crew comes after to pick up the trunks and brush, usually within 24-48 hours. Please be cautious around areas where the crew is working and the piles of pine tree pieces that have been cut.

If you have any questions about this project, please feel free to email management at victoriapalms_mgr@equitylifestyle.com