Happy Monday all!

Here is an update of the current and upcoming renovation projects in the resort…

Craft Center: This is near completion and a grand re-opening event will be announced soon. We can’t wait for you to see what the finished product looks like!

Small Laundry: This is expected to begin this week. All machines have been removed and renovation including flooring, fresh paint and a new entryway on the hotel side will be installed. Moving forward this will be considered Hotel Guest Laundry

Large Laundry: To commence immediately after the small laundry is completed. Currently, half of the machines are available due to the temporary storage of the small laundry equipment in this space. Renovation to include new flooring and fresh paint.

Ballroom Exits and AC’s: To begin in the next 2 weeks. This is a repair/renovation project that is necessary to address a maintenance issue that was recently found. The emergency exits on the north/east side will have slightly different appearance once complete.

Perimeter Fence: To commence in the next two weeks. This will create a more defined perimeter between the hotel and resort and increase overall security on the north/east side. The first stretch will run from the north gate, along the curb and horseshoe pits, to end at the hotel pool fence line. The second stretch will run from the wood fence by the restaurant, along the curb/parking spaces at the watermill, and end at the south gate.

We are also awaiting approval for another project and if this is approved, we will be happy to announce it soon!

We hope that you enjoy the upcoming season and all of the refreshed amenities!

A phone was turned in at the Activities Office. It was found near the gate next to the small laundry room. Activities will ask for a description of the phone to affirm ownership.

Please be advised, the USPS mail is delayed. Every effort will be made to have all packages sorted and ready as soon as possible. Please be patient with mail staff as they try to overcome this delayed delivery.

Thank you.

Please be advised, the USPS mail is delayed. Every effort will be made to have all packages sorted and ready as soon as possible. Please be patient with mail staff as they try to overcome this delayed delivery.

Thank you.

Please be advised, we are currently undergoing repair and replacement of all lift stations that service the resort. The four locations where work is being performed are:

• Corner of the VP Boulevard and Kingston
• Memory Garden
• Corner of Snowden and Thatcher
• The Thousand Trails Section (adjacent to site 5031)

Please proceed with caution in these areas while work is being performed. Daily work hours will end no later than 7pm. Barring any install issues, all work is expected to be completed by the end of the day Friday Aug 18th.

We DO NOT expect any interruption of water/sewer service during this time.

Thank you for your patience while we complete yet another project to improve service and experience here at Victoria Palms!

Please be advised, we will be shutting down the old cable & internet plant on Friday, Sept 8th. On this date, you will no longer be able to use the old cable and internet system at your site. If you have any home system integrations that require internet connection, such as wifi security, etc, please make sure to open your new account with Spectrum prior to this date.

Please also note, during the course of this installation some of the old lines were cut and Spectrum made some temporary fixes to restore your service – this usually resulted in lines laid above ground to a service pole, across a street or even directly to some homes. Now that the new service connections are available ,Spectrum will be removing those temporary lines over the course of the next couple of weeks. This may result in loss of service for small sections of the resort ahead of our end of service cutoff.

Thank you and we hope you enjoy your new service!

Hello all! It has been great to hear all the positive feedback regarding the Spectrum and Texas Gas projects now that they are online. We are happy that many of you have already started to take advantage of these new services.

We have been made aware that there may be pending issues and we are working with the vendors to ensure that they are addressed.

This may include:

• Landscaping issues such as holes not filled, sodding needs, etc
• Connection issues such as the vendors not recognizing your sites as active, etc
• Other issues related to the installation of the new infrastructure

Please report these types of related issues to the front office at 956-464-7801 or email victoriapalms@equitylifestyle.com. Please be as clear and concise as possible and attach pics to your emails if you are able to. We will compile a list of these items and forward them to the respective vendors to address.

Thank you!

Thank you to all who attended the Spectrum Meeting today! We are truly excited to be able to offer this service to you, our valued residents.

As promised, here is the presentation in video and file format. Some of the most common questions asked during the Q&A session were added to this presentation. Please feel free to watch and pause the video as needed or download the file for review.

Exciting news! All major install work has been completed. We will soon be able to begin our service with Spectrum for cable TV and internet! In the next week or two, Spectrum will be activating the services here in the resort! They will then send out a notice with contact info and, at that time, you will be able to call to open an account and order your service. The resort will also be stuffing your mailbox with a flyer as well. Meeting announcement forthcoming!

The following is an update to the notice that was posted here: https://vpractivities.com/2023/07/12/hotel-pool-renovation-7-13-23/

There is a currently a group of approximately 16 soldiers who are staying at the hotel. VP and the hotel have negotiated temporary use of the resort pool – for this group of soldiers only – during the duration of the hotel pool renovation. They will be identified by dated wristbands and subject to all of the rules of the resort pool area.

Please report rule violations or unauthorized guests to the hotel at 956-782-3200 or the gate staff at 956-532-5832.

Thank you for helping us to support our troops.