The USPS has not delivered mail yet today. Please be advised that this will affect mail distribution to your boxes. Thank you for your patience while we await delivery.

Please be advised, a Skyweb tech will be back in the resort this afternoon to complete repairs to a portion of the cable/internet system that was previously damaged. The work will begin at approximately 1pm. At that time, residents west of VP Dr and north of VP Blvd can expect TV and Internet outages that should last no longer than an hour.

The USPS has not delivered mail yet today. Please be advised that this will affect mail distribution to your boxes. Resort Management has reached out directly to the Donna Post Office to ask what is the reason for the recent delays. The Postmasters response is that they are understaffed and are working to get the newly-vacated position replaced. They hope to fill this position as soon as possible.

Thank you for your patience while we await their delivery.

Good morning all!

If you didn’t have a chance to have your dead brush picked up, no worries! The contractor will be back again this Friday Apr. 16th! As mentioned previously, please make sure to have your brush piled on the curb and not in the gutters and curb drains to minimize any possible interference of drain flow.

Once again, thank you to everyone for doing their part in keeping this a beautiful place to live!

The USPS has not delivered mail yet today. Please be advised that this will affect mail distribution to your boxes. Thank you for your patience while we await delivery.

Good morning all!

Thank you for your patience while we have taken some time to monitor the landscaping within the resort. Much of what we thought was dead has shown new growth and we are very happy to see that not all was lost to the freeze. Our staff has been working to keep up with all of the dead brush produced by the freeze, but it has proven to be quite a task. One of our staff members (along with some wonderful residents) has already done many projects in the smaller accent areas and remaining maintenance staff has begun working on larger bushes and hedges as well. There is still much to be done.

To help with this monumental task, we have scheduled a dedicated brush pickup this Friday April 9th AND Friday, April 16th. A contractor will be driving the resort and collecting dead brush at all the sites. Thank you to everyone who has taken the time to maintain their sites by trimming and cutting dead foliage.

On a related note, rainy season is almost upon us. Please make sure that your loose brush does not overflow into the curb drains, as this affects the flow of drainage in the form of backups, pooling and slower movement of rainwater.

Thank you all for doing your part to keep the resort beautiful!

Please be advised, a local technician is already en route to address the outage. We expect him on site very soon. Thank you for your patience while we work to restore service.

Please be advised, there is currently a cable/internet outage affecting a few individual sites and Skyweb is actively working to restore service. For those affected, thank you for your patience during this process.

The USPS has not delivered mail yet today. Please be advised that this will affect mail distribution to your boxes. Thank you for your patience while we await delivery.

Please be advised US Postal Service has still not, as of yet, delivered today’s mail – this may cause a delay in distribution to your mailboxes. Thank you for your patience while we await mail delivery.

Please be advised, contractors will be on site tomorrow, March 23 to repair a large section of the street at the corner of Donna and London. This work should take approximately two days. Please avoid this area if possible, but if you must drive past this area please proceed with caution.

Thank you and stay safe!

Good morning and Happy Monday! It looks like the start of a beautiful week! Please be advised that contractors will be on site and the canopies in the pool area cabana areas will be removed. The frames will also be painted and left to dry overnight, and new canopies are scheduled to be installed tomorrow. We will NOT be closing the pool, but please be mindful of wet paint on the frames and workers moving in and out of the area.

Thank you and have a great week!

As we come closer and closer to the end of our season, we wanted to remind all of our wonderful residents who may departing the resort for the off-season of a few important things…

• Please inform the main office of your departure, particularly if you need billing or contact info changes.
• Please contact the US Postal service to forward your mail as needed and leave a sufficient amount of mail forwarding labels at the mail center, as it can take weeks for the USPS to update service changes.
• Please remember to shut off all utilities to your sites, such as water and/or electric. Nobody wants an unexpected utility bill while they are away from home and the resort is not authorized to monitor or shut these off for you. If you see an unusual amount of utility usage while you are away, please contact a plumber or electrician to diagnose the problem.
• Please make sure to make arrangements for your lawns to be cut and/or personal landscaping accents to be maintained while you are away. This is a requirement listed in our handbooks and in accordance with your lease, penalty fees can be assessed if a site is found in violation. Please also remind contractors not to leave brush piles in the street, but rather at the end of your driveway to allow for proper drain flow.
• Please secure all loose items on your site. This is not only a good security practice, but also helps keep others safe in the event of high winds or other natural disasters where loose objects could become airborne and damage property or cause injury to others.
• For those residents who still have driveway ramps, please make sure to lift them up and away from the curbs so that water can properly drain down the streets and out of the resort.

Thank you to everyone for doing their part to help keep Victoria Palms the most beautiful resort in the Valley!

As we begin another beautiful day at Victoria Palms, we want to take a moment to remind all those residents who may have family visiting in the resort of the rules regarding children.

• All persons under the age of 18 must be under resident supervision at all times while in the Resort, particularly in the swimming pool areas and outdoor sport courts as well as certain indoor amenities like the billiards room.
• Visiting children may not play in the streets or in other residents yards.
• Absolutely no bikes, skates or skateboards are allowed around the swimming pools or sport courts.
• No one under 18 may use the hot tubs, even with adult supervision.
• Children are not allowed to drive golf carts. Only adults 18 yrs or older with a valid driver’s license are allowed to drive in the Resort.

Please contact the Main Office or refer to the Resort handbook if you have further questions. Please keep in mind that these guidelines have been established for the safety of all in the park and, like most of the content in the handbook, have come directly from resident feedback.

Thank you for keeping your friends and neighbors safe and have an outstanding day!