Palm tree trimming is still underway throughout the resort. We are working with a new vendor, and they are continuing to learn the Encore properties and processes for the resorts. Recently, their crew was temporarily reassigned to complete work in different pool areas at other resorts, which caused some delays.

They are expected to be back on schedule starting Monday. We appreciate your patience and understanding, as we know this project has taken longer than originally anticipated. Thank you for your consideration while this important work is completed.