According to the city of Donna, they have a major leak they has been under repair since 5am this morning. This means that there is little to no pressure in the majority of the city. They have informed us that they expect to restore water service at approximately 9:30am. Thank you
Please be advised, there is winter storm warning in effect starting this evening through tomorrow. Staffing may be limited based on driving conditions. For this reason, we are making the following adjustments:
Our offices (Main Office and Activities) will be open tomorrow (Friday) from 10am to 2pm.
Maintenance staff will be onsite and available for any outages or issues during normal scheduled hours and on-call after hours.
Mailroom will operate normal hours, however it is possible that service will be delayed, dependant on when the USPS delivers to the resort.
Please contact resident activity leaders to find out the status of individual activities.
At this time, our Friday night dance is still scheduled. We will update you if the performers need to postpone.
EMERGENCY PROCEDURES
In case of life threatening emergency, your first call should be to 911. Your second call should be to the gate staff at 956-532-5832. In all cases, please remember to to give your name, street name and site number
All other emergencies during office hours: Contact the main office at 956-464-7801
All other emergencies after hours: Contact the Gate Staff at 956-532-5832 and they will contact the appropriate staff members
Please do not use Facebook, Messenger or other social media channels to report emergencies or issues, as these are not monitored 24/7.
Please be advised the USPS mail and packages will be delayed. This will affect your mail and package service. Every effort will be made to have all packages sorted and ready, but letter mail may be affected. Thank you for your patience while we work diligently to get everything sorted.
Please be advised, water will be shut off Friday Jan 14th for repair beginning at 10am for approximately 2 hours. This will affect sites 1-35.
This may also affect the rest of the Manufactured Home section during that time frame. We will not know for sure until we determine the extent of the repair.
Thank you for your patience while we perform this much needed work.