Please be advised, speed bump repair continues this week due to weather issues last week. Please be cautious with workers and equipment on the streets.

Thank you.

Original post here:

Speed Bump Repair

Internet service was restored at approximately 6pm. If you are still having issues, please reboot your modem. Please refer to the previous post below for instructions.

Internet Update – Action Required

Thank you for your patience as our contractors and staff worked tirelessly to repair the various outages.

Please be advised, we have experienced a technical issue with the internet that is causing outages. Our contractors are aware and are working on it as we speak. Thank you for your patience while we restore service.

Please be advised, speed bump repair in the resort began yesterday and will continue through the weekend, barring any weather delays. Please be cautious when driving through the resort, do not exceed speed limits and watch out for workers and equipment on the streets.

Thank you for your patience while make these needed repairs.

As many of you may know, we have arranged for on-site Covid testing, vaccinations and booster shots in the Large Card room every Tuesday from 9am to 2pm. Based on your feedback, we have spoken to the pharmacist and they will be expediting the turnaround time for results by emailing you directly. Vaccines and Booster shots are immediately available during their visits.

For more information, please see the original post here:

On-site Covid testing, vaccines and booster shots coming soon!

For those who have reported delivery issues with Andy’s propane, we have scheduled another vendor to stop by the resort tomorrow. Please call them to schedule a refill at your site. Here is their info:

Atkinson Propane – 956-546-7774

For clarity, Andy’s is still our preferred vendor, however residents are free to choose whichever vendor they desire.

As was discussed in last weeks Town Hall Meeting, our contractor along with our onsite tech have been working on rebuilding all of the modem profiles for the resort to effectively integrate with the new circuit that was installed. Some testing and tweaking occurred over the weekend and we are happy to announce that the new settings are ready for update on your individual modems. Our testing has shown significant improvement in internet speeds.

Please do the following:

• Locate your modem (this is the piece of equipment in your home that connects directly to the coaxial cable from outside your home or rig)
• Reboot your modem by powering it down (best practice is to simply unplug it from your power source)
• Wait approximately 60 seconds
• Power your modem back up (by plugging it back in) and wait for all lights on the machine to illuminate once again. The time for this may vary by machine but usually within 90* seconds) *time edit based on customer feedback
• If you have a combo modem/router, please reboot using the same process described above.
• If you have a seperate router (the machine that connects to the modem), it is not necessary to reboot the router as well.

If you continue to have issues after this process, please contact SkyWeb at 844-641-9011. Please give them your name, site number call back number.

Thank you.

We have recently had some difficulties with third party package delivery companies such as UPS and Amazon. It seems that they are attempting to deliver packages to the mailroom instead of delivering them directly to the sites. THIS IS NOT CORRECT OR SECURE AND WE HAVE NOT AUTHORIZED THIS. Drivers are given property maps when they arrive to the resort. In the event that a driver cannot determine the site number they are to come to the office so we can look up the name in our system.

HOWEVER, this is not the case as of late. We have found that the packages are clearly marked with the site numbers. The drivers are simply not willing to go to the sites to deliver in many cases. We have attempted to contact the local delivery offices that manage these drivers but they do not return our calls since we are not the addressee on the packages and dont have the tracking numbers.

If your package is not being delivered or has been delivered to the mailroom instead of directly to your site, please contact the shipper to inform them of this. Again, this is for third party delivery companies such as Amazon, Fedex and UPS.

Amazon – report via the website

Fedex Warehouse McAllen- 956-630-0100

UPS Customer Center McAllen – 800-742-5877