Please be advised, there is an issue with the modem system that is affecting the entire resort. Technicians are currently working on restoring the system. There is no need to call in individual issues at this time as this is a resort wide outage. Once the system comes back on line, if you still do not have service please call it in then. Thank you.

Here is a friendly reminder of emergency procedures and how to properly report incidents in the resort:

Life-threatening emergencies involving Fire, Police or Ambulance:

1. Dial 911
2. Contact the gate staff to report name, location and nature of incident so that they can assist emergency services with directions or escort them to the site, if necessary.

For all other incidents involving safety and security:

Please report criminal or other suspicious activity immediately to law enforcement. Ask for the case number and report it to the Gate Staff and Main Office. Police reports typically take between 5-7 business days to be available, so the sooner you report the incident the better. Please also keep in mind that law enforcement officers do not always stop at the gate upon entry – it is important that the management and staff know where they are going and why.

Other Safety Tips:

Please do not share gate codes or gate remotes with contractors, guests or other non-residents.

Please do not allow unauthorized people through the secondary gates by the hotel and ballroom.

Thank you for doing your part to help promote a safe and secure resort community!

Main Office: 956-464-7801

Front Gate: 956-532-5832

Today is Tuesday, 2/22/22, a truly unique day! Enjoy!

Please be advised the USPS has still not delivered mail and packages today. This will affect sorting and availability of your mail and packages. Every effort will be made to have all packages sorted and ready as soon as possible… Please be patient with mail staff as they can’t sort what they don’t have.

Thank you for your patience while we await mail delivery.

Please be advised, due to a company network issue, the phone lines are currently out of service in the RV offices. Please stop by during business hours or email us at victoriapalms@equitylifestyle.com until we can get our phone system back online. Thank you for your patience.

Please be advised, more internet testing and repair will be conducted today. Please note that this will result in sporadic outages throughout the day. We thank you for your patience while this work is performed.

As some of you are aware, one of the two pool heaters stopped working late last week. We are happy to inform you that it has been replaced today and the water should be much more nice and cozy! Enjoy!

A huge thanks to Claudia Gott and the Graden Brigade for all of their hard work. For those who are unaware, the Garden Brigade is a very special group of resort ambassadors who are dedicated to the beautification of the resort.

We would like to thank them and highlight their most recent accomplishments, including…

Front Entrance Fountain Cleanup:

Memory Garden Restoration:

Between private donations and financial support from management, we are proud to support Resident Ambassadors like these and are excited for their next upcoming project…the beautification of the Front Entrance Sign area!

A sincere THANK YOU!!!